Open to new opportunities

Kishan
Kunal

Eat. Sleep. Code. Debug. Repeat.

Senior Software Engineer specializing in Backend Systems, Distributed Architecture and AI-powered platforms. 5 years building at PhonePe & Amazon — shipping systems that scale to millions.

See my work Get in touch

5+ yrs

Experience

Gold Medal

JAVA - NPTEL

2×

Amazon Spotlight Award

Kishan Kunal

SDE II · Pune, India 🇮🇳

Open to roles

💜

PhonePe

SDE II · Nov 2024–Present

Current

📦

Amazon

SDE · May 2022–Sep 2024

2× Award

💰

Protium

SWE · Aug 2021–May 2022

Fintech

JavaKafkaAWSSpring BootLLM APIsDistributed Systems

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about me

Engineering at scale,
shipping with purpose.

I'm a Software Engineer based in Pune, India with 5+ years of experience building high-scale backend systems and distributed infrastructure. My career spans from building ERP automation at Aptean, to owning mission-critical systems at Amazon, to leading AI-powered platforms at PhonePe.

At PhonePe, I architected a multi-tenant AI analytics pipeline serving 4 business lines — consumer payments, merchants, insurance, and share.market — delivering automated agent performance evaluation and saving ~₹2 Crore annually.

At Amazon, I owned the AMXL post-purchase notifications platform handling hundreds of thousands of orders daily and drove an 8.3 bps reduction in customer contact rate.

When I'm not architecting systems, I'm managing my SIPs, tracking the stock market 📈, or planning my next international getaway ✈️

Years building

₹2Cr

Annual savings

Business lines

100K+

Orders/day

Core Expertise

⚡

Languages

JavaC++SQLPython

🔄

Distributed Systems

Apache KafkaRabbitMQETLEvent-Driven

☁️

Cloud & Infra

AWSAzureEC2S3Lambda

🤖

AI Integration

LLM APIsRAGAzure Speech

🗄️

Databases

PostgreSQLDynamoDBRedis

experience

Where I've built.

Software Engineer IINov 2024 — Present

PhonePe

Pune, India

Architected a multi-tenant AI analytics platform serving 4 PhonePe business lines — consumer payments, merchants, insurance, and share.market — in production.
Built a Kafka-based ETL pipeline for the internal chat platform, ingesting and routing high-volume conversation data to downstream AI models in real-time.
Integrated Verint for compliant audio capture and Microsoft Azure Speech-to-Text for transcription, feeding an LLM-based scoring system.
Built an AI-powered agent evaluation system via GreyLabs LLM — saving ~₹2 Crore annually at 25% audit coverage, scaling to 50% by year-end.
Designed a round-robin PR assignment workflow and led knowledge-sharing sessions on clean coding and system design.

JavaKafkaAWS S3LLM APIsAzure SpeechSpring Boot

Software Development EngineerMay 2022 — Sep 2024

Amazon

Hyderabad, India

🏆 Amazon Spotlight Award — Q4 2022 & Q3 2023 (Awarded Twice)

Owned the end-to-end AMXL post-purchase notifications platform — hundreds of thousands of orders daily across Email, SMS, Push, and IVR.
Shipped proactive communication strategies driving an 8.3 bps reduction in customer contact rate at scale.
Led design and implementation of Amazon Key's post-purchase experience — a high-reliability product with physical access implications.
Optimised post-purchase experience for Unified Delivery & Service (UDS) across Amazon's post-purchase surface.
Conducted a knowledge transfer programme accelerating onboarding and ensuring consistent notification standards.

JavaAWSDistributed SystemsMulti-channel Notifications

Software EngineerAug 2021 — May 2022

Protium

Bengaluru, India

Architected a distributed state management system persisting all Camunda BPM workflow states via Kafka listeners, enabling real-time visibility into loan pipelines.
Built an automation testing framework (Selenium, REST Assured, TestNG) — reducing manual regression effort by 90%.
Collaborated cross-functionally to improve software interfaces and resolve customer-facing issues across delivery stages.

JavaKafkaCamunda BPMSeleniumPostgreSQL

Associate Development Engineer, R&DJul 2020 — Aug 2021

Aptean India

Bengaluru, India · Promoted from Intern

Independently designed and built the Aptean Edge Bank Desktop Application from scratch within the R&D division.
Contributed to UI design for Aptean's ERP system and developed parallel multi-browser support in the Aptean Automation Framework.
Delivered consistently in Agile team environment — components shipped on time and to specification.

JavaERP SystemsSeleniumAgile

projects

Things I've shipped.

Real systems, real scale, real business impact.

🤖

PhonePe

AI Agent Intelligence Platform

End-to-end pipeline: audio capture (Verint) → Azure speech-to-text → GreyLabs LLM analysis → automated agent scoring. Serves 4 business lines in production, scaling from 25% to 50% audit coverage.

Business Impact

~₹2 Crore annual savings

JavaSpring BootKafkaAWS S3Azure SpeechLLM APIs

🔄

PhonePe

Kafka ETL Pipeline — Chat Analytics

High-throughput ETL for PhonePe's chat platform — ingesting, transforming, and routing conversation data to downstream AI models across 4 business lines with strict reliability requirements.

Scale

Multi-tenant · 4 business lines · Real-time

KafkaJavaSpring BootETLMicroservices

📦

Amazon

AMXL Post-Purchase Notifications

End-to-end notification platform for Amazon's AMXL product line — managing multi-channel communication for delivery, delay, and exception states at massive scale.

Scale

100K+ orders/day · 8.3 bps contact rate drop

JavaAWSEmailSMSPushIVR

🔑

Amazon

Amazon Key — Post-Purchase Experience

Order Details, Your Orders, and Progress Tracker for Amazon Key's launch — a high-stakes product with physical access implications requiring zero-tolerance reliability.

Reliability

Physical access · Zero error tolerance

JavaAWSHigh AvailabilityDistributed Systems

⚙️

Protium

Distributed Workflow State Management

Kafka-listener-based system persisting all Camunda BPM workflow state transitions — enabling real-time, consistent visibility into distributed loan application processing pipelines.

Impact

Full state durability · Real-time workflow visibility

JavaKafkaCamunda BPMPostgreSQL

🧪

Aptean

Aptean Edge Bank Desktop App

Independently designed and built the Aptean Edge Bank Desktop Application from scratch within the R&D division. Also developed parallel multi-browser support for the Aptean Automation Framework.

Domain

ERP · Banking · R&D

JavaERPDesktop AppAutomation

open source

What I've built
in public.

Side projects and open source contributions — building with AI tools and MCP protocols.

🤖

text2sql-mcp-agent

kishankunal/text2sql-mcp-agent

A high-performance SQL analysis agent built on the Model Context Protocol (MCP). Enables a Large Language Model to interact safely with a local SQLite database to answer complex natural language questions using a ReAct-style orchestration loop.

Architecture

MCP Server — Python-based gatekeeper to the SQLite DB with safe tool exposure

ReAct Agent — LLM orchestrator using function calling to reason, discover schemas, and execute SQL

LLM Backend — GitHub Models or OpenAI API for natural language to SQL translation

PythonMCPSQLiteLLM APIsReActFastAPI

View Repo

recognition

Awards & Certifications.

🏆

Amazon Spotlight Award × 2

Q4 2022 & Q3 2023 — Awarded twice for consistently outstanding engineering contributions at Amazon.

🥇

NPTEL Gold Medal — Java

Gold Medalist in Programming in Java — top-ranked certification across cohort.

🎯

Geek-Fiesta Hackathon

2nd Runner-Up — Geeks for Geeks Hackathon, Lovely Professional University.

📜

NPTEL — DSA Certification

Certified in Data Structures and Algorithms by NPTEL.

🎓

B.Tech CS — GPA 8.61/10

Lovely Professional University, Jalandhar · Graduated June 2021.

💡

Full Stack & Bootstrap 4

Certified via Teach Tech Services and Coursera respectively.

Kishan
Kunal

Engineering at scale,
shipping with purpose.

Where I've built.

Things I've shipped.

What I've built
in public.

Tools of the trade.

Awards & Certifications.

Let's build something
great together.

Kishan Kunal

Engineering at scale,shipping with purpose.

Where I've built.

Things I've shipped.

What I've builtin public.

Tools of the trade.

Awards & Certifications.

Let's build somethinggreat together.

Kishan
Kunal

Engineering at scale,
shipping with purpose.

What I've built
in public.

Let's build something
great together.